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F.A.Q (Frequently Ask Question)


General


  1. How to open an account with DIG88?
    Opening your free account with DIG88 is easy, fast and secure. On the home page, click on the "Register Now" button; follow the registration steps then hit on "Submit" button. That’s as easy as ABC to join DIG88!
  2. Are there any restrictions on where I am located?
    Opening your free account with DIG88 is easy, fast and secure. On the home page, click on the "Register Now" button; follow the registration steps then hit on "Submit" button. That’s as easy as ABC to join DIG88!
  3. How do I change my password?
    By comparing betting odds from various sportsbook, punters increase their winnings by approximately 10-15%. And we aren’t talking about a one-off bet but an annual profit. Read more about odds comparison benefits in the following article: http://www.oddsportal.com/news/benefits-of-odds-comparison-10/
  4. What if I forget my password?
    DIG88 strives to ensure the integrity and security of our client's personal information by using the most advanced security technology available. We have a secure internet infrastructure designed to protect us against any network attacks. Our clients can be confident that any transaction you make online, as well as your personal data, will remain completely confidential. We strive to safeguard all personal information in an accurate and complete format and will never use it for any other purpose without your prior consent. There will never be any sale or trading of personal information provided to us by the customer, including addresses, email, and phone numbers.
  5. How do I update, change and or complete my registered details?
    Please login into your DIG88 account, click on "Edit Profile" and continue to update your account profile. Make the necessary changes and click the "Submit" button to complete the update.
  6. So, are you just another gaming site?
    We proudly say that we are not just "another" gaming site! DIG88.com is THE Online Gaming site and by far the Best in Asia. You are sticking simply with the best, PERIOD! We offer 8 different Sportsbooks, 9 different Live Casinos, Slots, Number Game, Forex and Poker! We have everything and many more...
  7. Is my personal information secure and confidential?
    DIG88 strives to ensure the integrity and security of our client's personal information by using the most advanced security technology available. We have a secure internet infrastructure designed to protect us against any network attacks. Our clients can be confident that any transaction you make online, as well as your personal data, will remain completely confidential. We strive to safeguard all personal information in an accurate and complete format and will never use it for any other purpose without your prior consent. There will never be any sale or trading of personal information provided to us by the customer, including addresses, email, and phone numbers.
  8. How do I deposit funds into my account?
    DIG88.com offers a wide choice of established banks for you to deposit funds into your account. For more details, please see our Deposits section.
  9. How do I withdraw funds from my account?
    In our constant effort to provide our customers with the best possible gaming experience, DIG88.com offers a variety of seasonal bonus offers and special promotions to our customers. For the latest bonuses and offers, please see our Promotions section, or contact our Customer Care Officer thru Live Chat.
  10. What bonuses or incentives do you offer?
    DIG88 supports the following currencies only.
    1. Singapore Dollar
    2. Malaysia Ringgit
    3. Thai Baht
    4. Chinese Yuan
  11. How long does it take for my withdrawal to reach me?
    The processing time for your withdrawal transaction may differ according to the choice of bank selected. The time taken for you to receive your withdrawal may range from a few minutes to a couple of hours. We pride ourselves to be efficient in processing your withdrawal requests.
  12. If I have a question that is not answered in the FAQ, what should I do?
    Simply contact our Customer Care Officer thru Live Chat with any of your questions.
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